For coaches who want to transform lives, this updated bestselling guide reveals how reflective inquiry paired with the coach’s emotional and mental state creates breakthrough moments that AI cannot replicate.
Masterful coaching is simpler than you think. When you apply the five essential practices as outlined in the book along with the three mental habits that creates the co-regulation needed to open your client’s mind to be coached deeply by you, you will have more breakthrough moments that expand their perceptions and choices.
Drawing from recent research in neuroscience and psychology and decades of coaching experience, this 2nd edition provides new and more developed techniques for transformational conversations. There is 33% more new content and updates made to almost every page. There is 33% new content and updates made to almost every page. New content includes:
- Fresh research and methods for coaching at the identity level
- New coaching examples and case studies
- Guidance on differentiating human coaching from AI
- The pathway to creating collective wisdom that goes beyond what your clients imagined
The world-wide acclaim for the first edition of Coach the Person, Not the Problem demonstrates the cross-cultural application of the concepts and techniques taught in the book. Daily, Reynolds get messages of gratitude from new and experienced coaches and leaders around the world for helping them better understand the value and processes of awareness-based coaching. This book will deepen your impact even more.
Reading the chapters, case studies, examples, and tips, and doing the suggested exercises, you will more adeptly become your clients’ trusted thinking partner. The conversation will flow as they discover new ways to achieve their desired outcomes, make critical life choices, and improve the bottom line in their businesses. You can quickly apply these practical tips and skills to achieve more profound results from your coaching.
What is Reflective Inquiry?
“I’m a coach who has recently begun my professional coaching journey. I want to express my heartfelt gratitude for your teaching and inspiration.
From your work, I’ve learned the power of reflective inquiry — how to “play back” a client’s words and emotions to help them hear themselves more clearly. I’ve also gained a deeper understanding of how to set presence and connection in the first five minutes of a session, and your case studies, examples, tips and demonstrations have shown me what it truly means to coach with courage, curiosity, and compassion. I hope that one day I can also grow into a coach like you, one who bridges cultures and touches hearts across the world” – Limin Niu
When you purchase the book, you can
receive a BONUS eBook
with the key ideas from the book and tips to practice what you learn.
What You Will Learn From This Book
“Marcia has done it again. The new edition goes even farther to demystify coaching as an everyday-yet life-changing-way of connecting to spark self-discovery and growth.”
Michael Bungay Stanier, author of international and WSJ bestseller, The Coaching Habit
Expand Your Concept of “Good Coaching”
Implement 5 Essential Coaching Practices
Demystify How to Achieve Coaching Mastery
Apply the Skills of Reflective Inquiry
Raise the Awareness of the Power of Coaching
Strengthen Your Coaching Impact
Embody the 3 Mental Habits That Breathe Life Into Your Work
Experience Your Value as a Coach
More Testimonials
“This edition is even more powerful than the first. Marcia not only unpacks the essential skills of masterful coaching, she reveals secrets to deepen your impact whether you are new to coaching or have years of experience. Using clear explanations, case studies, tip sheets and exercises, this should be your go-to guide for years to come.”
-John Mattone, bestselling author of The Executive Coach’s Handbook and World’s #1 Executive Coach (2019-2025)
“Marcia Reynolds has long been a leader in coaching, and everything she writes is worth reading! This updated edition includes discussions of AI, neuroscience, and fresh, new approaches that will elevate your coaching skills and experience.” -Dr. Robert Biswas-Diener, author of Radical Listening and Positive Provocation
“Once again, Dr. Reynolds gives great guidance and tools based on years of working with a deep understanding of human behavior. She provides the necessary mental state and skills for leaders and coaches to partner with others to go beyond solving problems to reaching their full potential.”
-Krista Endsley, CEO, Education Advanced Inc
“Dr. Reynolds transcends rigid coaching protocols to elevate conversations that spark deep, lasting change. As a certified Master Neuroplastician, she blends neuroscience with practical tools coaches can use to accelerates trust amplify their impact. This book is the definitive guide for coaches committed to mastering the art and science of transformation.”
– Dr. Justin James Kennedy, Professor Behavioral Neuroscience in several European institutions and co-founder of The Institute of Organisational Neuroscience
About the Author – A World-Renowned “Coach’s Coach”
Dr. Marcia Reynolds, Master Certified Coach and Neuroplastician, works with coaches and leaders to ensure every conversation they have can be difference-making experience. She has provided coaching and training in 47 countries and is recognized by Global Gurus as one of the top five coaches in the world.
Dr. Marcia Reynolds is passionate about coaching leaders to engage in powerful conversations that connect, influence, and activate change. She has coached leaders, taught coaches, and delivered programs and conference keynotes in 47 countries. She has also presented at many universities including Harvard Kennedy School and Cornell University on the unique challenges and needs of today’s leaders in the workplace.
Marcia is a pioneer in the coaching profession. She was the 5th global president of the International Coaching Federation, is recognized in the ICF Circle of Distinction and recently was awarded an ICF Impact Award for her work in creating a successful coaching culture with AEON Vietnam. Global Gurus consistently ranks her in the top #5 coaches in the world. She also teaches Coaching Skills for Leaders in organizations and government agencies and consults with many global organizations on how to increase engagement and productivity by establishing coaching cultures.
Before launching her own business, she led training organizations for three healthcare and technology corporations for 16 years before starting her own coaching business. Her greatest success came from designing the culture change program for a multinational semiconductor corporation facing bankruptcy. Within three years, the company turned around and became the #1 revenue producing US IPO in 1993.
Excerpts from her 5 books, interviews, and articles she has authored on leadership and coaching have appeared in many places including Harvard Communications Newsletter, Fast Company, Forbes.com, Psychology Today, and The Wall Street Journal and she has appeared in business magazines in Europe and Asia.
Her doctoral degree is in organizational psychology and she holds two master’s degrees in education and communications.
Marcia is passionate about how coaching contributes to making the world a better place for all.