Communication Kinesthetics for Leaders: How to Connect, Influence, and Uplift

"People want you to be present more than they need you to be perfect.” - Marcia Reynolds, PsyD

Most employees today, especially the younger generations, want frequent, two-way conversations with their leaders that help them feel emotionally engaged with their work. They don’t want to be spoken to; they want to feel a strong connection with their leaders. You need to know how to use your presence to earn their loyalty and trust, and how to create an environment that supports creativity and innovation.

This program teaches leaders to be more aware of the impact they have on others and how to choose words, actions, and emotions to inspire others to excel. From handling a difficult conversation to creating an encouraging workplace, participants will learn how to keep positive energy moving forward at work.

Topics include:

♦  Beyond emotional intelligence – transforming negative situations into positive results

• Look at the increasing need for emotional engagement in today’s workplace
• Identify how the emotional brain can either hinder or help change efforts
• Learn the three essential elements for using Communication Kinesthetics to build trust: intention, emotions, and respect

♦  Developing your leadership presence

• Become emotionally “self-alert”
• Shift, set and maintain the emotional tone of a conversation
• Identify your own emotional triggers and manage them during a conversation

♦  How to listen to people so they feel engaged and willing to explore with you

• Shift your listening positions to identify triggers in others
• Understand and work with other people’s emotions in a conversation
• Use mirroring and powerful questions to shift someone’s perspective

♦  Managing change

• Identify the three points of resistance: willingness, desire and courage
• Change the perspective of a conversation from problems to possibilities
• Practice using Communication Kinesthetics to shift a negative conversation into positive results

♦  Creating a connecting culture

• Deliver an inspiring vision
• Cultivate an environment where engaged listening is an everyday practice
• Create your personal development plan to embed your skills