No matter how right you know you are, the person you want to convince to think differently isn’t looking for facts or logic. To influence means you affect a change or shift in thinking, not force your ideas on others. These 3 steps will help your conversation flow smoothly.
Listening is not the same as being emotionally present. You must consciously choose your emotions to hold meaningful conversations that move people forward. Read this post to learn how to fully be with people when interacting.