5 Reasons Leaders Give for Avoiding Important Conversations

Leaders who avoid conversations that could be difficult are missing the best opportunities to help others grow. They rationalize their reluctance and then claim their excuses are “undeniable truths.” Below are the excuses I list out in my book, The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs. I have heard these excuses around …

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Business men and women arguing

How to Stay Present in Difficult Conversations When People Get Emotional

Before you hold what you believe will be a difficult conversation, it is important to set your emotional intention. What do you want to feel throughout the conversation? What do you want the other person to feel? You have to set the emotional tone from the beginning of the conversation and then hold it throughout …

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Spirituality and Employee Engagement: It’s not about religion

I don’t think work-life balance is the most-important factor for people feeling engaged on the job. Yes employees appreciate leaders who care about their lives beyond work. But work-life balance doesn’t ensure people are happy at work. The work itself must be fulfilling. In some parts of the world, fulfilling work is defined as having …

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