Why Feedback Doesn’t Work, and What to Do Instead

Research shows that people don’t want feedback and it doesn’t work anyway. Most people know what they did wrong but they might need help discovering what else they could do. Here are 7 steps to hold conversations that more effectively inspire development and growth than giving people advice in the form of “constructive feedback.”

Should You Develop Strengths or Correct Weaknesses?

There are two basic schools of thought in coaching and development. One side feels you should build on strengths in character and abilities. The other focuses on correcting weaknesses. Which is better to do – develop strengths or correct weaknesses? Advocates of strengths-based coaching feel that increasing one’s capacity using their strengths and positive emotions …

Should You Develop Strengths or Correct Weaknesses? Read More »

5 Reasons Leaders Give for Avoiding Important Conversations

Leaders who avoid conversations that could be difficult are missing the best opportunities to help others grow. They rationalize their reluctance and then claim their excuses are “undeniable truths.” Below are the excuses I list out in my book, The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs. I have heard these excuses around …

5 Reasons Leaders Give for Avoiding Important Conversations Read More »

Scroll to Top