Dr. Marcia Reynolds has over 30 years working with global corporations as an executive coach and leadership trainer. She is a past global president of the International Coach Federation, the Training Director for the Healthcare Coaching Institute, and president of the Association for Coach Training Organizations. She is also the author of 3 award-winning books including The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs and a regular blogger for Psychology Today.
One cold April morning, I jumped off the top of an Alpine peak. That wasn’t the hard part. The run to the cliff knowing I was going to jump was one of the most difficult things I’ve done, and the most exhilarating. This is the lesson I learned.
Leaders avoid conversations because talking with humans is messy. Humans are emotional. The best leaders know how to allow emotions and engage people even when they feel strongly about a situation. This post gives six tips to have more meaningful conversations.